Technical Account Manager

Bogota / Mexico
Tech – Engineering /
Remote /

We are looking for a TAM that would like to build high-performing, scalable, enterprise-grade applications in Yuno. 

At Yuno we are looking to solve the complexity of the online payments ecosystem. Allowing merchants and commerce to accept payments in an easy way, accessing a variety of payment services with just one integration and enabling end users to pay in an easy and secure way.

🟣 What would be my challenge at Yuno? 

 •Lead discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management.
Develop close relationships with your customers, in order to understand their business/operational needs and technical challenges, and help them achieve the greatest value from our products.
Work with developers and senior engineers to provide advocacy and strategic technical guidance, to help customers plan and build solutions that proactively drive application health.
While this is NOT a coding-heavy role, you will still need to be able to read and write code at a basic level for debugging purposesWork together with Product and Development teams to help customize specific products for customers.
Monitor the progress of the product integration and ramp up to ensure that they are successful.

🟣 What skills do I need?

Minimum 3 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry.
Experience in a ticketing system will be a plus
Excellent analytical, technical, problem-solving and project management skills.
Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time.