Employment Specialist, Case Manager

Redmond, WA

Specialized and Integrated Services King County – King County Economic Advancement /

Full-Time /

Hybrid

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

The YWCA Community Jobs program works in partnership with DSHS to provide paid work experience to help people on TANF transition from state assistance to full-time employment. The Employment Specialist works with parents on TANF referred by DSHS to acquire workplace readiness skills, remove barriers to employment, obtain needed training and support services, and find unsubsidized employment that will enable self-sufficiency within a 6-9 month timeframe.

As the Employment Specialist Case Manager, you will also work closely with non-profit, government and tribal worksites, and worksite supervisors to ensure a valuable subsidized work experience for each participant. In addition, the Employment Specialist maintains extensive records of clients’ progress and reports on achievement of program outcomes using the E-Jas operating system and must following strict timelines and meet report deadlines. Additional services provided by the Employment Specialist will include working with for-profit employers to develop jobs for participants.

This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values.

As an equal opportunity employer, we highly encourage people of color to apply.

Expectations of your role:

Recruit, interview, screen, determine eligibility, stabilize, enroll, and orient program participants
Work with clients to develop career and employment objectives.
Provide case management and individual development action plans to include employment barriers.
Provide individual and group job search, preparation and training to clarify and develop the habits and attitudes needed to be successful in the workplace
Coach clients in developing resumes, cover letters, and other job search materials
Initiate and develop relationships with local employers for the purpose of developing job and internship opportunities and placing clients
Act as the bridge between job seekers and employers to ensure that each placement is appropriate, set up for success, and meets the specific needs of the employer as well as the career interests of the job seeker
Maintain regular contact with Interns and Worksite supervisors to get feedback on Intern performance, resolve problems, and provide additional training as needed
Keep detailed documentation of all activities
Work with Program Director to provide Worksite coaching on diversity, accommodation, and training issues
Work with Program Director to develop and use performance evaluations and feedback mechanisms to ensure Internship outcomes are met and Worksites are satisfied with services

Must have's to be successful:

Bachelor’s degree in social services, social work, education, or related field. An equivalent combination of experience and education will be considered.
(1) to (2) years of demonstrated experience performing case management including recruitment, career assessment and client goal setting.
Prioritizing, and organizing workload and managing time to meet deadlines
Candidate must be able to travel independently between multiple work sites within a day
Bi-lingual language skills are highly desired
Additional experience in job and work-site development, internship placement, and retention services.
Knowledge of the local labor market and target client population(s)
Demonstrated knowledge and skills of basic computer competencies such as email, calendaring, and Microsoft Office
Knowledge of local occupational training programs and resources
Strong customer service orientation

Hours, Rate, and Benefits

Hourly Rate: $25.00
Hours: 40 hours per week
Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

Physical Requirements

Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations, and other individuals in the community
Frequently stands, walks, sits, and climbs in performing duties in the office and in traveling to off-site meetings
Frequently reaches and grasps in using telephones, computers, fax machines, and other office equipment and supplies
Frequently lifts and carries up to 5 lbs. of paperwork, files, and training materials, occasionally up to 40 lbs.
Frequently to occasionally performs close work while updating files, reading program information, and using computer
Occasionally kneels, bends, pushes, and pulls in obtaining files in drawers
Occasionally stands for long periods of time while conducting training programs or attending job fairs

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%

#LI-Hybrid

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YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

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