Data Specialist

Seattle, WA

Administration and Finance – Client Data /

Full-Time /

Hybrid

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

As the Data Specialist, you'll work on a variety of projects relating to recording, tracking, and reporting YWCA client data. You’ll work with a small, dedicated, and supportive team to provide data reporting, database training, and other data assistance to YWCA program staff and managers. You’ll help update, revise, and improve training materials, support YWCA database users, help improve internal reporting processes, and assist in the creation of detailed documentation relating to YWCA client systems, processes, and procedures.

This position has a strong social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principles of antiracism work and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values.

Highly Recommended: Please submit your resume and cover letter.

As an equal opportunity employer, we highly encourage people of color to apply.

Expectations of your role:

Data Reporting
Prepare standardized monthly and quarterly client data reports and occasional “ad hoc” reports for YWCA program staff
Work with the CDIS Director and Data Analyst to envision and implement improvements to year-end data compilation and reporting processes
End User Support and Training
Work with the Data Systems Specialist to envision, develop, and deliver standardized trainings to YWCA client database users
Provide ongoing customer service and technical support to YWCA client database users
Help update and develop data entry forms, training materials, user guides, and other materials
System Administration and Support
Assist in creating detailed documentation of database workflows, customizations, and data entry processes within YWCA’s client databases
Assist in documenting bugs, issues, and potential improvements in YWCA’s ClientTrack database
Provide occasional data entry and data “clean-up” support to program staff as needed

Must have's to be successful:

(3) years of relevant professional experience
Strong technical skills, including proficiency with Microsoft Office (Excel, Word, Outlook, Teams), comfort with workplace software and tools (Zoom, SharePoint, etc.), and the ability to learn and use various client databases and reporting tools. Experience using relational databases and/or online database platforms is a strong plus
Strong listening, communication, and interpersonal skills, particularly the ability to discern data needs and convey technical information to non-technical audiences
Demonstrated ability to build relationships and interact with people from diverse racial, cultural and economic backgrounds, while maintaining a strong customer service focus
Ability to work effectively to deadlines while working on multiple projects; skilled in managing multiple tasks while maintaining a high level of accuracy and attention to detail

Hours, Rate, and Benefits

Hourly Rate: $25.00 - $27.00
Hours: 40 hours per week
Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

Physical Requirements

Continuously performs indoor work including sitting while operating a computer
Continuously reaches and grasps in using computers, headsets, and personal office supplies/equipment.
Frequently exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations, and other individuals in the community
Occasionally stands, walks, sits, and climbs in performing duties in the workspace and in the community
Occasionally lifts/carries 10 pounds or less

*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%

#LI-Hybrid

YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Vaccination Requirement

All new hires must be vaccinated in accordance with CDC guidelines before their first day of employment.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information

Apply for this job