Rapid Re-housing Life Coach

Seattle, WA /
Specialized and Integrated Services King County – King County Services Housing /
/ On-site
Why work with YWCA Seattle King Snohomish?
YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

The primary responsibility of the Rapid Re-housing Life Coach is to help secure and stabilize housing for families experiencing homelessness, or housing instability. This short-term housing intervention is intended to quickly move families experiencing homelessness into permanent housing. Services provided include, but are not limited to support with housing search, landlord liaison activities, financial coaching, and housing counseling. This position will work closely with the Housing Program Manager to implement new housing and employment strategies aimed at linking housing case management and employment services with the goal of making progress toward living-wage employment and housing stability.

This position supports the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions play out in institutions and systems. Knowing the core principles of antiracism work and grounding those principles in everyday social service practices are required job skills and core values of the YWCA. As an equal opportunity employer, we highly encourage people of color to apply. 

Hours per week: 40
Hourly pay range: $25.00


    • Systems Navigation/Assessments
    • Conduct a thorough family assessment using screening, intake and placement of emergency housing families as assigned by the Housing Program Manager. This includes determining eligibility of program participants for YWCA services.
    • Work with families to set goals and objectives around obtaining and maintaining employment encouraging self-reliance and self-determination, leading to stabilization in permanent housing.
    • Work in partnership with YWCA Employment Services staff to create a family development plan utilizing a strength-based model with emphasis on employment and permanent housing
    • Meet weekly with assigned families to coordinate service delivery, aid in overcoming barriers to housing, assist in navigating the social service system and evaluate progress in meeting goals
    • Provide advocacy, information and referrals in response to needs expressed by the family
    • Develop and maintain knowledge of community resources and provide appropriate referrals to address barriers to stable housing and employment (e.g. medical, mental health, chemical dependency, domestic violence, etc.).
    • Effectively collaborate with other YWCA programs to provide comprehensive services to meet families’ needs
    • Act as a liaison between mainstream/non-culturally responsive service providers and families when needed
    • Respond with antiracist trauma informed care in crisis/conflict situations
    • Work with co-workers and/or your supervisor to implement an action plan for families who are in need of innovative solutions
    • Strong working knowledge of best practices of service navigation, for families, through a culturally responsive lens
    • Evaluate and assess level of financial and other support for families on a regular basis to determine level of interventions
    • Conduct exit coaching activities and retention services for families upon their completion of the program
    • Record Keeping and Compliance
    • Maintain complete and accurate auditable file for each family
    • Keep case notes updated and complete daily after each meeting and/or interaction with families. Document service provided and track families progress
    • Actively participate in regular supervisory and team or unit meetings
    • Assist in collecting and compiling program participants’ data to complete funders program reports
    • Provides information to administrative staff for the completion of reports and database
    • Comply with all YWCA, federal, state and local COVID-19 safety policies (e.g. social distancing, wearing a mask, no social gatherings for the duration of the national pandemic); encourage residents to follow YWCA, federal, state and local COVID-19 safety guidelines such as, wearing a mask, limiting social gatherings, and social distancing, etc.
    • Work internally with other YWCA departments (e.g. Children and Youth Services, Gender Based Violence Intervention and Prevention, Economic Advancement, Health and Safety) to provide seamless service provision
    • Create external connections with other culturally responsive social service providers or institutions (e.g. public schools, medical providers, government institutions) to ensure seamless service provision
    • Race and Gender Equity
    • Actively engages in agency-wide 
    • Analyzes and understands population and agency data to strengthen Race and Social Justice Work Plan
    • Implements all work using YWCA’s Social Justice Initiative
    • Understands institutional and systemic intersectional racism as well as internalized oppression
    • Has 3-5 recent community-based race and gender equity work projects/experiences within the last 5 years
    • Has experience working in multicultural and multiethnic communities, specifically African- American/Black communities
    • Exhibits a mature level in their racial identity development and a desire for continued learning
    • Other Responsibilities
    • Represent the YWCA in the community; including but not limited to committees and fundraising events
    • Ensure distribution of donations including YWCA in kind donation programs for program participants
    • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring
    • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies and procedures; and actively participate and lead in the agency’s Emergency Preparedness program and activities
    • This position description generally describes the principal functions of the position, the level of knowledge and skills typically required and the general scope of responsibility.  It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements.  Individuals will perform other duties as assigned.

Minimum Qualifications

    • At least two years of direct social service experience, including one year working with low-income and/or homeless families and/or victims of domestic violence
    • Or:
    • A Bachelor’s Degree with at least one year of direct social service experience working with low income and/or homeless families
    • And:
    • Knowledge of domestic violence issues
    • Knowledge of homelessness issues
    • Demonstrates an ability to engage with diverse communities
    • Demonstrates good oral and written communication skills
    • Demonstrates excellent listening skills
    • Demonstrates commitment to anti-racist principles
    • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products 
    • Ability and willingness to work independently and as a part of a team
    • Knowledge of available resources in Seattle-King County for low income/homeless families
    • Knowledge of mental health, drug and alcohol issues preferred
    • Experience working with communities of color and people from different cultures than your own
    • Demonstrated understanding of the intersection of racism and poverty
    • Must be able to travel independently from site to site

Physical Demands

    • All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.  As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients and each other
    • Continuously exchanges information through listening and talking with families, agency staff, volunteers and individuals in the community
    • Frequently stands, walks, sits and climbs in performing duties and in traveling to off-site meetings
    • Frequently reaches and grasps in using telephones, computers, and in general operations
    • Frequently lifts and carries up to 5 lbs. of paperwork, files and materials
    • Frequently to occasionally performs close work while updating files, reading program information and using computer
    • *Continuously=Over 80% of the time, * Frequently= 20%-80% * Occasionally= Under 20%

YWCA encourages applicants with a variety of experiences to apply!

We recognize people gain knowledge, skills, and abilities through various experiences. For this reason, professional, academic, lived and volunteer/community-based experiences will all be considered in the application review process.

Vaccination Requirement
All new hires must be vaccinated in accordance with CDC guidelines before their first day of employment.

Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment
YWCA Seattle King Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information
Contact us at careers@ywcaworks.org with any questions or if you need accommodation for your application.