Landlord Engagement Specialist

Everett, WA

Specialized and Integrated Services Snohomish County – Snohomish County Services /

Full-Time /

On-site

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

The YWCA’s Landlord Engagement Project will conduct landlord outreach and engagement in communities throughout Snohomish County. The Specialist provides support to participants referred by Snohomish County Rapid Rehousing, Housing Navigators and Permanent Supportive Housing providers in search of a rental unit. The Specialist makes landlords aware of our community-wide efforts to end family homelessness as well as providing the resources available to landlords and tenants to support successful placement and retention of hard-to-place families in private landlord housing. Coordinates with partners and helps problem solve housing placement for hard-to-place families. Excellent position for retired real estate agents, apartment/rental property managers or individuals knowledgeable of the rental market/fair housing/private & corporate landlords.

This position has a social justice component that will allow for critical thinking around how the external systems impact the work that we are doing through the lens of racism and intersections with poverty. Valuing diversity and championing anti-racism policy are core values. As an equal opportunity employer, we highly encourage people of color to apply.

Responsibilities

Process referrals from the community.
Meets with program participants referred to by partners to complete intake paperwork, gather eligibility documentation and pertinent rental information.
Completes intake eligibility criteria for participants, including referral form, income and homeless verification and backup documentation.
Review referrals, create and maintain concise confidential files to gather statistics and provide monthly narrative reports.
Maintain file case notes and input HMIS service data.
Works with program participants and partners to eliminate any barriers to securing housing.
Research private, small and large corporate property management within Snohomish County and coordinate with staff to schedule introductory meetings with landlords and property managers.
Maintain landlord relationships and assist to keep data base on properties and landlord contacts’ current.
Develop outreach materials and agreements with landlords that will provide rental units to help homeless clients access and maintain permanent housing.
Act as a liaison and mediator for housing issues that may arise.
Participate in PSH, RRH and Navigators service providers meetings and Homelessness committees and work groups as time permits.
Coordinates with and support the LES Manager in the design and implementation of a Snohomish County Landlord Convening.
Meets weekly with the Landlord Engagement Team.
Attends all YWCA and program related meetings.
Implement all work by incorporating the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in all institutions and systems,
Shows demonstrated ability to interact with people of different cultures.
Continues search for understanding of racial, gender and class equity.
Adheres to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring. Works alongside volunteers, where applicable.
Assures that volunteers are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
Other duties as assigned.

Requirements

Bachelor’s degree in a related field OR minimum of 3 years of experience in property management, housing management, and/or real estate required, including negotiation and advocacy. Experience within the working community a plus.

AND

Knowledge of local housing services such as Rapid Re-housing, low income and affordable housing programs.
Experience working with communities of color
Knowledge of issues surrounding homelessness, poverty, domestic violence, racism, substance abuse, mental illness and affordable housing.
Knowledge of fair housing and rental market in the community
Proficiency in Word and Excel
Experience with or ability to learn the Client Track database, HMIS and online data reporting systems
Strong organizational skills and keen attention to detail
Excellent written and oral communication skills
Ability to take direction
Demonstrated ability to meet multiple deadlines and flexible schedule.
Ability to work independently as well as part of a team.
Ability to maintain confidentiality.
Ability to provide creative solutions.
Demonstrated understanding of the intersection of racism and poverty
Core Competencies Expected: Social Justice Advocacy, Planning & Organizing (Time Management), Negotiation, Problem Solving, Fostering Diversity, Ethics & Integrity, Collaboration, Attention to Detail

Hours, Rate, and Benefits

Hourly Rate: $25.00
Hours: 40
Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans
At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

Physical Requirements

Work is primarily done in an office environment and community locations but travel to agency office sites and meetings is frequently required.
Continuously exchanges information through listening and talking with clients, agency staff, employers, other individuals in the community
Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies, stands, walks, sits, and climbs in performing duties in the office.
Frequently lifts and carries up to 5 lbs. of paperwork, files, and class materials, occasionally up to 40 lbs.
Occasionally kneels, bends, pushes and pulls in obtaining files in drawers

* Continuously over 80% time, Frequently 20-80% time, and Occasionally under 20% time

#LI-Onsite

YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Vaccination Requirement

All new hires must be vaccinated in accordance with CDC guidelines before their first day of employment.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information

Apply for this job