Office Administrator

Madrid, Spain
Operations /
Admin and Operations /
On-site
About Zartis
Zartis is a digital solutions provider, specialised in building cutting-edge software with bespoke development teams. Joining the team in one of our global offices in Madrid city center, Cork City and Valencia is a big deal. We are a diverse company, with team members drawn from more than thirty different nationalities.

The Role
We are looking for an Office Administrator to join our Operations pillar. This role ensures the effective delivery of services to our staff at Zartis while monitoring suppliers to maintain the required service levels. The duties and responsibilities include the following:
- Coordinating office procedures, maintaining standards and ensuring that office goals are met.
- Managing and responding to colleagues' queries through all channels, including Slack and email, by being proactive, courteous, and helpful.
- Interfacing with third-parties to ensure that all colleagues' requests, issues, and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.
- Ensure office physical security.
- Supervising and performing administrative tasks and keeping business-related records, such as files for jobs and vendors, among others.
- Managing merchandising, such as item proposal, delivery times, adherence to budget and overseeing delivery.
- Achieving high levels of satisfaction, and maintaining good relationships with both internal and external stakeholders.
- Act and suggest improvement opportunities identified during daily work.
Help manage our assets.

What would be the requirements for this role?
- Experience as a receptionist, office assistant, or administrator of at least 1 year.
- Fluency in Spanish and English, both written and spoken.
- A high school diploma or bachelor’s degree in business administration or a related field is preferred.
- Experience managing and cultivating supplier relationships.
- Skilled at anticipating team members' needs.
- Tech savvy and comfortable with tools such as Google Workspace, Slack, ClickUp, etc.
- Ability to prioritize and find the best possible solution in fast-paced environments.
- Excellent time management skills with the ability to work well under pressure, complying with set deadlines and being able to offer alternatives in case of delay.
- Ability to collaborate effectively with others in a group.
- Organizational and planning skills.
- Capacity to work from the office 5 times a week.

What we offer
- Offices in Goya, Madrid.
- Career Growth: We have established a career development program accessible for all employees with 360º feedback that will help us to guide you in your career progression.
- Training: we offer English classes, access to courses and internal training.
- Mentoring Program: You can become a mentor in Zartis or you can receive mentorship, or both.
- Zartis Wellbeing Hub (Kara Connect): A platform that provides sessions with a range of specialists, including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars with such professionals as well.
- Multicultural working environment and international working experience.
- Flexible benefits such as transport and restaurant, private health insurance and more.