Senior Executive

Kuala Lumpur

Brand – Integrated Brand /

Full-Time /

Hybrid

Experience working in the social media and digital industry
Expert at using Facebook, Twitter and other social media/digital platforms and experience in strategy
and relevance for using these platforms.
Exemplary organization kill
Flexible and able to multitask
An analytical mind with the ability to interpret data
Good communication and writing skills – attentive to details and strong spelling and grammar abilities.

External – Client Servicing:
Solid understanding on the basics of interactive marketing
Handle general account service and team administration
Participate in client meetings/conference calls
Proofread written work and online content
Prepare and review activity and status report for client
Develop understanding of client’s internal organization, business and sector
Work with team on client strategies
Assist with content plans
Plan and develop content for social media platforms
Keep account team abreast of timeline and deadlines
Participate in new business process, including research, audits, idea contribution and proposal
preparation
Understanding of financial concepts at the project level, such as budgeting pricing structure (hourly,

retainer, and fixed fee), over-servicing and profitability

Internal – The People, The Company
Understand internal operations and inter-team cooperation
Oversee work products of more junior staff to ensure quality and consistency.
Coach and support junior staff, providing them opportunities for growth
Provide ongoing, constructive feedback to junior staff consistently.
Assist in recruiting, interviewing and selecting junior staff
Record and submit time, expenses and POs to the right project codes on a timely basis – ideally daily,

but no later than weekly.

Demonstrate behaviors consistent with Zeno’s Values.
Demonstrate effective management and task delegation abilities by setting clear expectations and

deadlines, providing needed resources, monitoring progress and providing feedback.

Manage up, across and down
Help coach and motivate junior staff to produce quality work.
Stay up to date with emerging technologies and trends and demonstrate understanding of how they

integrate into communications programmes.

Commit to continuous learning and improvement of your technical and leadership skills
Set and pursue challenging goals for yourself