PM Integrations Intern
Bengaluru, Karnataka
India – Engineering /
Internship /
On-site
About Zeotap
Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping brands create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer data securely.
Today, Zeotap is trusted by some of the world’s most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With an unique background in high-quality data solutions, Zeotap is a leader in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data.
Zeotap is expanding its SAAS product suites branded as Customer Intelligence Platform consisting of an integrated product suite for Customer data collection, ID resolution, Predictive Analytics, Audience management and Activation.
Our ideal candidate will be passionate about helping our enterprise customers and business teams across the globe, enjoy resolving problems, identifying root causes of issues, and thrive in a team environment. The incoming person would be responsible for end-to-end ticket resolution and communication with the customers and other stakeholders within the SLA, escalations to the internal teams based on SOPs, creation of internal knowledge based articles and perform engineering support activities as and when required.
Responsibilities:
- You will assist in coordinating with external partners to secure access to their platforms and APIs for integration purposes.
- You will assist in identifying new platforms and integrations to explore, conduct competitive research, and help prioritize new integration opportunities.
- You will review and analyze platform API documentation to ensure our integrations are set up correctly and follow best practices.
- You will help develop PRDs (Product Requirement Documents) by working with the engineering team, product managers, and stakeholders. Document necessary details for the integration process.
- You will assist in testing integrations to ensure they meet company standards, match partner requirements, and function as expected in different environments.
- You will contribute to internal documentation for both internal teams (support, engineering) and customer-facing guides, providing detailed technical specifications.
- You will track integration progress, ensure there are no blockers during the development phase, and communicate effectively with the engineering team to maintain timelines.
- You will collaborate with the support team to help troubleshoot and debug integration issues, providing timely solutions and responses to customer queries.
- You adhere to zeotap’s company, privacy and information security policies and procedures
- You complete all the awareness training assigned on time
Requirements:
- Looking for candidates who can do a minimum 6 months of Internship.
- Currently pursuing or recently completed a degree in Computer Science, Engineering, or a related field.
- Solid understanding of API concepts (REST, JSON, HTTP, Webhooks, etc.)
- Familiarity with APIs, software development concepts, and integration processes.
- Comfortable reading and understanding technical documentation.
- Strong attention to detail and organizational skills.
- Excellent communication skills, both written and verbal.
- Ability to learn quickly, manage multiple tasks, and prioritize effectively.
- Self-starter with the ability to work independently in a fast-paced environment.
- Experience with Postman or similar tools for API testing.
Zeotap welcomes all – we are equal employment opportunity & affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Interested in joining us?
We look forward to hearing from you!
