Customer Success Manager UK
London, United Kingdom
zeotap is the only Global Identity Resolution and Data Platform that powers brands’ analytics and marketing. We leverage premier deterministic data, unified from 85 highly selected sources, such as telecoms, E-Commerce marketplaces and others to fuel our clients’ machine learning models and increase economic return on people-based marketing.
Founded in Berlin in 2014, zeotap today operates in North and South America, Top-5 European markets as well as India.
In our growing team, we offer distinct career opportunities to both, senior leaders and the very best young talent.
- Your core responsibility is to understand the client needs, goals, and requirements
- You grow our existing client portfolio (agencies, trading desks and brands) in order to build strong sustainable relationships based on trust and high-performance
- You will be in charge of significantly driving zeotap’s data revenue by helping clients to perform efficient online marketing actions based on our data products
- You will deliver highest service levels at all times, making our clients’ life simple, advising them on how to leverage our data to meet their KPIs, provide valuable industry understanding and insights
- You can support in event organisation and participation as well as handling client calls and meetings
- You adhere to zeotap’s company, privacy and information security policies and procedures. You complete all the awareness trainings assigned on time
- 2-3 years of experience in digital, programmatic, data products or comparable SaaS solutions to brands and agencies, trading desks are a plus
- You understand client needs, goals and requirements
- Your English is on a native level
- Data, mobile advertising and/or SaaS platform knowledge is a big plus
- You have very strong and convincing communication & analytical skills that you can adjust to different hierarchy levels
- Based on extreme ambition and drive, it is a no-brainer for you to act pro-actively and independently in an organized and meticulous fashion
- You are a big fan of high-speed execution and understand that getting your hands dirty is the absolute minimum
- You are able to very quickly adapt to changing circumstances
- You love data and believe in the positive impact it can have on industries for Social Betterment
What do we offer?
- Join the company founded by successful entrepreneurs with a distinguished track record
- Be at the heart of the rapidly changing and growing data industry
- Gain international experience by working with our international clients and colleagues
- Get the opportunity to look into a broad variety of business fields to expand your knowledge and skill set
- Become part of a diverse team that values trustworthiness, agility, and a pioneer spirit
- Enjoy a steep learning curve, a great team spirit and flexible working hours
- Make impact: at zeotap, your voice is heard, your opinion matters, your ideas change things
- Get to know your co-workers less formally in our regular team events
- Enjoy competitive remuneration and an attractive benefits package
Sounds interesting? We’d be happy to receive your CV.
Looking forward to hearing back from you,
The zeotap HR Team