Customer Success Manager (Barcelona)

Barcelona
Data Monetisation
Full Time
zeotap is the only Global Identity Resolution and Data Platform that powers brands’ analytics and marketing. We leverage premier deterministic data, unified from 85 highly selected sources, such as telecoms, E-Commerce marketplaces and others to fuel our clients’ machine learning models and increase economic return on people-based marketing.
 
Founded in Berlin in 2014, zeotap today operates in North and South America, Top-5 European markets as well as India.
 
In our growing team, we offer distinct career opportunities to both, senior leaders and the very best young talent.

Responsibilities:

    • Your core responsibility is to understand the client needs, goals, and requirements
    • You grow our existing client portfolio (brands, agencies and trading desks) in order to build strong sustainable relationships based on trust and high-performance
    • You will be in charge of significantly driving zeotap’s data revenue by helping clients to perform efficient online marketing actions based on our data products
    • You will deliver highest service levels at all times, making our clients’ life simple, advising them on how to leverage our data to meet their KPIs, provide valuable industry understanding and insights
    • You will position zeotap as a strong premium data brand and as the new innovative and trustworthy data alternative to Google & Facebook
    • You can support in event organisation and participation as well as handling client calls and meetings
    • You adhere to zeotap’s company, privacy and information security policies and procedures. You complete all the awareness trainings assigned on time

Requirements:

    • 2-3 years of experience in digital, programmatic, data products or comparable SaaS solutions to brands, agencies and trading desks
    • Exposure and given relations with agencies, consulting forms or direct brands is needed
    • You understand client needs, goals and requirements
    • Your Spanish is on a native level and you speak English fluently
    • Data, mobile advertising and/or SaaS platform knowledge is a big plus
    • You have very strong and convincing communication & analytical skills that you can adjust to different hierarchy levels
    • Based on extreme ambition and drive, it is a no-brainer for you to act pro-actively and independently in an organized and meticulous fashion
    • You are a big fan of high-speed execution and understand that getting your hands dirty is the absolute minimum
    • You are able to very quickly adapt to changing circumstances
    • You love data and believe in the positive impact it can have on industries for Social Betterment
Sounds interesting? We’d be happy to receive your CV.

Looking forward to hearing back from you,

The zeotap HR Team