Engagement Manager

Burbank, CA /
Client Development /
Strategy Engagement Managers at ZestFinance are on the front-line with our clients, leading all aspects of our engagements with large, multinational financial services companies. Pairing business acumen with client relationship-building skills, and working with the company’s world-class teams of engineers and product managers, data scientists and business analysts, Engagement Managers put the pieces together to deliver major business value from machine learning for our clients.

In this role you will:

    • Be accountable for successful client engagements
    • Drive client-specific partnership strategy, in deep collaboration with our business development and sales organizations, by knowing the client organization inside and out
    • Lead communication of engagement results to both client executive team as well as internally to Zest
    • Coordinate internally with Zest executives and product and technology leadership to ensure client needs are met by our product offerings

We are looking for:

    • Bachelor's Degree in analytical/quantitative field
    • 4+ years experience with data-driven problem solving, with demonstrated ability to lead teams and drive large projects. Consulting experience a plus
    • Strong interpersonal, leadership, and communication skills; a proven aptitude for building and maintaining strong relationships. Passion for engaging with clients and delivering value to our partners
    • Ability to work in a fast-paced, collaborative environment
    • A results-oriented, highly self-motivated, can-do and quick-to-learn personality

Perks and benefits:

    • People – the best part of Zest
    • Robust healthcare plans, matching 401K and unlimited vacation time
    • Dog friendly office with lounge areas, video games and gigantic jigsaw puzzles
    • On-site gym with fitness classes
    • Generous family leave policy (6 month maternity leave/3 month paternity leave)
    • Tuition reimbursement, conference allowance and Zest talks
    • Complimentary massages, manicures, pedicures and more
    • Daily catered lunches from LA’s best restaurants and fully stocked kitchen
    • Company happy hours, social events and outings
About Zest AI:

Zest AI has been perfecting AI for consumer lending decisions since 2009. Our Model Management System helps lenders make better decisions and better loans—increasing revenue, reducing risk, and automating compliance. Our mission is to make fair and transparent credit available to everyone and our software creates some of the most inclusive risk models in the industry. Using Zest-built machine learning software, financial institutions can dramatically expand credit access to deserving people with no added risk. Learn more at Zest.ai and connect with us on Twitter @Zest_AI or our Insights blog.

Zest is committed to diversity, equity, and inclusion and encourages professionals from underrepresented groups in technology and financial services to apply.

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