Associate/Sr. Associate - Learning and Org Development
Bangalore
People Corp CC – People Success /
Full-time /
On-site
All about Zeta Suite :
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.
Zeta Tachyon offers:-
-Rich digital-first cardholder experiences.
-Native embeddable banking support.
-Hyper-Personalisation Policy Engine to launch segment-of-one card programs.
-Web-based product configurators to launch in days vs. quarters.
-Rapid innovation & extensibility via APIs, event streams, and more.
-Modern & intuitive web-based back office experiences.
-Next-gen regulatory risk & compliance capabilities.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
About the Role
Responsible for supporting learning initiatives along with the learning partner for designated Organizational Units (OU) at Zeta. Includes end-to-end program management - handling logistics, communication, socialization, driving adoption and impact measurement. The focus will be on building strong learner connections, and engaging with them to identify their needs and preferences. This role will require collaboration with Business stakeholders, People Success Partners, and L&OD team to drive meaningful programs. A part of the role will be dedicated to anchoring and contributing to specific learning and OD interventions at Zeta level - across areas of learning tech, analytics, learning policies and driving central initiatives. Support learning needs analysis through various data sources and conversations, including performance reviews, Focus Group Discussions (FGDs) with learners, managers, and leader connects. Utilize comprehensive data analysis to arrive at final learning needs, ensuring a thorough understanding of organizational requirements.
Responsibilities
- Support learning needs analysis through various data sources and conversations, including performance reviews, Focus Group Discussions (FGDs) with learners, managers, and leader connects. Utilize comprehensive data analysis to arrive at final learning needs, ensuring a thorough understanding of organizational requirements
- Curate learning journeys as per identified business requirements to bridge the skill gaps in technical and domain areas
- Drive learning journeys end to end - Contribute to ideation, work with SMEs, sign offs, setting up on LMS, tracking & reporting completion
- Lead implementation of assigned learning programs specific to OU and centrally for the organization
- Handle the communication and socialization aspects of all initiatives, ensuring effective dissemination of information
- Independently manage all logistical support for various workshops and initiatives
- Continually evaluate learner experience and challenges through regular 1-1s and FGDs with learner cohorts
Skills
- Experience with managing learning/ other programs (from contribution to design, delivery, execution, communication, logistics, follow through and closure)Strong analytical, interpersonal and communication skills
- Experience with data and reporting, eye for detail
- Demonstrated experience in partnering with business leaders and teams
- Experience with learning management system
- Experience with application of L&D/OD concepts, principles, methodologies, and tools
- Experience in Talent Management & OD initiatives will be an advantage
Experience and Qualification
- Experience- 2+ yrs
- Qualification-MBA/Masters from a reputed institute
Life At Zeta
At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals.
#LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Explore the life at zeta
Zeta is an equal opportunity employer.
At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.
