Product Manager 2 (UPI)
Bangalore
Plutus PC – Product /
Full-time /
On-site
About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
About the Role
About Plutus - Plutus is a strategic partnership between Zeta and HDFC bank with the mission to build a digital bank completely from scratch. Plutus will serve the bank’s 25 mn+ consumers and drive growth to double the base to 50 Mn+ in the next 5 years. To achieve this, we’ve reimagined banking completely from the ground up.
With a customer-first philosophy, fortnightly releases and a modern intuitive mobile app, we are building an experience that will revolutionize banking in India. Join us to re-define this age-old industry.
About the Team
The Plutus core team is powering:
-A modern payment App dedicated to providing seamless and secure financial services to our users. We offer a wide range of features including UPI transactions, mobile recharges, bill payments and a superpowered prepaid account.
-A series of digital first, modem Credit Products targeted initially towards digital savvy & Millennial audiences which we believe shall change the landscape of Credit Products in India.
Responsibilities
- Develop and execute the product strategy for our UPI offering, ensuring alignment with company goals and market trends. Identify opportunities for product enhancements to improve user experience and drive growth.
- Act as a liaison between business stakeholders, engineering, design, marketing, and other stakeholders to ensure alignment and collaboration throughout the product life cycle.
- Lead the planning and execution of product initiatives, from concept to launch, ensuring timely delivery of high-quality features. Define clear product requirement documents, user stories, and acceptance criteria, and oversee the development process to meet project milestones and deadlines.
- Conduct in-depth market analysis, including competitive benchmarking and user research, to identify emerging trends, customer needs, and market opportunities within the UPI space. Translate insights into actionable product strategies and feature prioritization.
- Utilize data analytics and insights to inform product decisions, measure performance, and iterate on product features and experiences. Define key performance indicators (KPIs) and metrics to track product success, and leverage data-driven insights to drive continuous improvement and optimization.
- Stay aware of evolving regulatory requirements related to UPI, ensuring full compliance and adherence to relevant laws and guidelines.
- Serve as a mentor and coach to junior product team members, providing guidance and support for professional growth and development. Foster a culture of learning, innovation, and accountability within the product organization.
Skills
- Strong problem-solving skills for identifying and addressing challenges in the product. Should be able to think creatively, analytically, and strategically to overcome obstacles and find solutions
- Should have a high degree of ownership. This involves setting clear goals, making decisions decisively, and seeing initiatives through to completion
- Effective communication is key for aligning cross-functional teams, managing stakeholders, and conveying complex ideas in a clear and concise manner.
- Strong understanding of product metrics and experience of having improved metrics for a B2C product
- Written code in your past life or should be able to understand engineering complexities very well
Education and Qualifications
- 5+ yrs of total experience in an engineering and/or product role
- 3+ yrs of experience in shipping successful B2C products
- Hands on experience building products and/or features in payments and banking is preferred as it will help you cut down the learning curve
- Strong new product design experience and a fanatical approach to customer experience.
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
