Security Receptionist

Foster City, CA
People Experience – EHS/Security
Full-time
Reporting to the EHS/Security Manager, the Security Receptionist is a full-time, internal position at Zoox headquarters.  This position is responsible for creating a positive and friendly experience for visitors and employees while also ensuring security processes and procedures are followed.  This includes being responsible for managing front desk operations as primary point of contact for those that enter, enforcing access control security procedures, making proper notifications, and performing other administrative related duties.

Responsibilities

    • Greet employees, visitors, and guests in a courteous and professional manner
    • Direct visitors as appropriate based on the purpose of their visit
    • Ensure visitors and guests are properly signed in and receive a visitor badge
    • Occasionally answer phones and direct to proper employee
    • Maintain in-depth knowledge of all security policies and procedures and ensure adherence within areas of responsibility
    • Coordinating contractor and vendor access
    • Taking badge pictures and supporting the temporary badge process
    • Maintaining safety and security on premises along with a security officer on occasion
    • Monitor and report all suspicious behavior/activity to designated security point of contact
    • Assist with the evacuation plan when needed and help maintain order and safety of personnel
    • Assist department personnel with administrative tasks
    • Perform other duties and responsibilities as assigned

Qualifications

    • Minimum of a high school diploma (or equivalent) 
    • Proven excellent customer service skills and ability to be flexible and interface professionally with all levels of internal and external customers
    • Excellent verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player
    • Must display tact, courtesy, and a professional image
    • Good organizational and interpersonal skills, and a positive attitude
    • Effective listening skills
    • Ability to assess and evaluate situations effectively
    • Ability to identify critical issues quickly and accurately
    • Proficient computer skills including Google Suite
    • One year of security related experience

Bonus Qualifications

    • 1-3 years of prior receptionist and/or Human Resources or related experience
    • Prior experience using HRIS automated systems a strong plus
    • Familiar with access control, CCTV, and alarm systems
    • Current guard card
ABOUT ZOOX

Zoox is a robotics company developing fully-autonomous vehicles and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine-learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We believe the transition to self-driving vehicles requires a combination of elegant vision and uncompromising execution.

Follow us on LinkedIn

A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.