Senior Researcher, Experience

Foster City, CA /
Experience – Research /
Full-time
As a Senior Researcher on Zoox's the Experience team, you will join a team of designers and researchers to invent and design innovative solutions that our customers will choose and love. You will work across the org to make strategic decisions and run the design process on key work streams and initiatives. You will lead and champion a human-centered design process and culture.

Responsibilities

    • Identify relevant user insights that help us make decisions with confidence, reduce risks, and stay focused on what matters the most
    • Organize and conduct a range of research studies using a mix of qualitative and quantitative methods
    • Gain a deep understanding of both our internal and external customers and help the organization understand their context, intent, and needs 
    • Champion a Human-Centered design culture across the company
    • Align research goals and timelines with key internal decisions and deadlines in a rapidly growing company
    • Synthesize and communicate research insights to inform product decisions across different audiences and varying levels of the organization

Qualifications

    • 8+ years of relevant user research experience in a commercial organization
    • Experience with both qualitative and quantitative research
    • Experience conducting field studies 
    • Passion for exploring emerging technologies and making a positive impact on customers’ lives through your work

Bonus Qualifications

    • Experience with market research
    • Experience in automotive
    • Background in HMI
    • Experience working with AI
About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of artificial intelligence, robotics, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.