Vehicle Operations Technician

San Francisco, CA
Fleet Operations – Fleet Operations /
Full-time /
On-site
We are looking for a vehicle technician to support the readiness of our fleet vehicles. In this role, you will primarily be focused on maintenance, repairs, fleet reworks and contribute towards the operations of our workshop. This includes scheduled/preventative maintenance and services, diagnostics, repair coordination, and general upkeep of vehicles.

In this role, you will:

    • Performing all repairs according to work instructions and documenting results.
    • Conducting multi-point inspections and system checks, making appropriate recommendations to ensure the safety and reliability of fleet vehicles.
    • Performing high-quality repairs and inspections efficiently and accurately.
    • Document requested repairs and findings in a specialized service platform.
    • Inspecting and testing all work performed as a Quality Control (QC) measure as soon as jobs are completed.
    • Build an excellent service experience for internal teams and business partners
    • Maintaining an inventory of Technician’s tools
    • Assist with parts inventory, location, and organization
    • Operating all equipment in the Service Center in a safe and productive manner, following Zoox’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.
    • Understanding and following federal, state, and local regulations that affect Service Center operations, such as hazardous waste disposal, OSHA guidelines, etc.
    • Configure, set up, maintain, diagnose, and sign off on vehicles for safe on-road usage. May need to travel locally to perform this work from time to time

Qualifications:

    • Ability to adhere to a swing shift (2 pm -11 pm) on weekends as part of a standard schedule, including, but not limited to working on holidays and overtime as needed
    • Extensive knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles
    • Minimum of 5+ years of technician experience
    • Clean/excellent driving record
    • Reliable, self-starter, roll-up-the-sleeves work ethos
    • Ability to multi-task and manage multiple projects and deliverables
    • Team player
    • Excellent written and verbal skills
    • Must be honest, responsible, and an outstanding communicator

Bonus Qualifications:

    • Diagnostic troubleshooting experience with OEM systems: high-level experience working with HV systems and hybrid drivetrains, CAN/LIN, HVAC, cooling, chassis, and suspension.
    • Ability to operate comfortably within and troubleshoot Linux based systems.
    • Diagnostic experience with embedded modules, self-driving systems and sensor stacks
    • Knowledgeable regarding optimization of fleet maintenance and OEM maintenance items.
    • Technical trade school certificate or Associate Degree in automotive repair
    • ASE certification and/or manufacturer certification.
    • Ability to travel locally and nationally (on occasion)
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $41/hr to $53/hr. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position. 

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.