Software Engineer (Salesforce)

London /
Engineering – Service Excellence Engineering /
Employee - Permanent
Our Story
We’re empowering people to FeelGood about their money.
We’ve been on this journey since 2004, when we built the first ever peer-to-peer lending company to give people access to simpler, better-value loans and investments. When it comes to money, we think everyone deserves a fair deal, so since we launched, we’ve helped hundreds of thousands of customers to take the stress out of money by building our business on honesty, transparency and trust.
Our journey’s always evolving, and we’ve just launched a bank. But a different type of bank – one that empowers its customers to take control of their finances and FeelGood about their money.
If you embrace being challenged beyond the norm, aren’t afraid to think differently and are motivated by working somewhere you can really make an impact, you’ll love life here at Zopa.

The Challenge:
Zopa’s mission is to create a richer life for everyone by making money fair and simple. We do this by building great financial products, like our award-winning personal loans and our hugely popular investment products. We’ve also just launched a new Credit Card and Savings accounts. These products are underpinned by a business model which means that we win when the customer wins – unlike many other financial products which rely on customers making mistakes or being misinformed to make money.
In 2020 we launched Zopa Bank with cutting edge technologies and are looking for talented mid level Java Software Engineers to work on bringing our products to more and more customers.
The Role:
We're looking for an experienced engineer who's also eager to learn more about the Salesforce CRM platform. This key new role is focussed on working with cutting edge technologies such as AWS Connect where you'll be creating integrations between it, our own kubernetes hosted services and Salesforce. You'll be designing and building solutions that solve real-world problems for our front-line teams in an area crucial to scaling our banking operations.
You'll be situated within our Salesforce squad but regularly liaising and collaborating with other teams building integrations with our backend systems and be responsible for the relationship between SFDC and Zopa. If you're new to Salesforce or only have limited experience with it we'll help you expand your understanding of Salesforce development.
Aside from Salesforce and AWS Connect, you'll also get hands-on exposure to other cloud technologies and approaches such as microservices, Kubernetes, Helm, Docker, Redshift and more as part of your work collaborating with other teams.
You'll have the confidence and ability to challenge current implementations and future-proof new solutions, and must have successfully delivered projects using an agile methodology. You'll be working with different engineering teams across the business to support cross-company initiatives. This means you'll both be working closely with other specialist Salesforce developers in your team and independently in order to deliver projects.
The Salesforce team is cross-functional - small, agile, and adaptable to whatever challenges come our way. Interaction with stakeholders and key business users (our front-line agents) is a way of life here. This means you'll be an active participant in planning how and when we switch focus to build a better outcome for customers and agents.
This is a senior role so you'll be asked to deputise for the tech lead of the team when the need arises.

About you:

    • Experienced in one or more general purpose development languages (ideally Java or Python)
    • Some knowledge of common Amazon AWS services and tools such as S3 and CloudWatch
    • Be enthusiastic about learning new and unfamiliar technologies
    • Excellent communication and collaboration skills
    • Salesforce experience a bonus but not required
    • You are a fast learner and enjoy getting stuck into difficult problems
    • As an engineer, you’re interested in the problem, not just the requirements.
    • You are a team player who thrives working in an honest and friendly working atmosphere. We have a flat hierarchy and give you the opportunity to make a real impact.
This role will be based remotely while we look to phase back our return to our London office.

All tech equipment will be supplied and couriered to the successful candidate with full support during the remote onboarding process.

Click here to check out what our engineers have to say about our tech stack, what it’s like to work here and what they enjoy most about their jobs!


To thrive here, you’ll need to:
Champion our customers. Whatever your role, you’ll be close to our customers. We care passionately about doing the best for them.
Help us make fearless choices. Our environment is fast-paced, agile and open. You’ll solve interesting and challenging problems, and be trusted and empowered to bring your ideas to life.
Walk the talk. Like us, you’ll be honest, stick to your promises and face the tough moments head-on.
Win smarter. You’ll be always on the lookout for a better way of doing things, going beyond ‘good enough’ and welcoming different points of view.
Be in it together. You’ll join an ambitious, diverse and all-round approachable team with a mix of ideas and talents who inspire each other to be better every day.

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to great products and unique company culture. We simply can’t expect to empower our customers to better manage their money without challenging the current status quo. Creating the best place for money is no easy task, which is why we need talent from all walks of life.