Sales Solutions Engineer
United States
Commercial – Solution Design /
Full-time /
Remote
Who we are
Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around.
What we’re looking for
Zus Health is seeking a Sales Solutions Engineer to drive the technical side of our sales process and accelerate the adoption of the Zus platform. In this highly visible and cross-functional pre-sales role, you will partner closely with our Sales, Product, and Engineering teams to engage prospects, shape solution designs, and ensure customers truly understand the value and possibilities of the Zus platform.
You’ll lead technical discovery, deliver impactful demos, scope integrations, and build proof-of-concept solutions that address real-world customer challenges. As a key technical advocate, your ability to connect business problems with technical solutions will be crucial to winning new business and expanding our impact.
As part of our team you will
- Act as the primary technical expert during the pre-sales process, working hand-in-hand with sales and business development teams
- Lead technical discovery sessions to deeply understand prospect workflows, pain points, and integration requirements
- Design and deliver compelling, tailored technical demos for a range of audiences—from developer teams to executive leadership
- Develop proof-of-concept integrations, prototypes, and architecture recommendations to showcase Zus’s platform capabilities and value
- Provide clear, actionable technical guidance and best practices to help prospects envision successful adoption and quick time-to-value
- Address technical objections, respond to complex product questions, and remove roadblocks during the sales cycle
- Create and maintain high-quality technical collateral, demo environments, and reusable integration artifacts
- Relay product feedback and prospect needs to Product and Engineering, supporting continuous platform improvement
- Document detailed technical specifications, integration requirements, and solution architectures to ensure clarity and alignment between prospects, sales, and engineering teams
- Collaborate with sales colleagues to incorporate customized solution designs, technical diagrams, and implementation approaches into formal sales proposals and RFP responses
- Ensure a smooth transition of technical context and solution design to the post-sales implementation team for each customer
You're a good fit because
- 5+ years of experience in Solutions Engineering, Sales Engineering, Pre-Sales Consulting, or a similar technical customer-facing role, ideally in healthcare SaaS or platforms
- Strong experience integrating with RESTful APIs and familiarity with clinical standards (FHIR, C-CDA, HL7) and EMR/EHR data environments
- Proficient in SQL and comfortable working with healthcare data models and databases
- Proven track record of delivering technical demos, scoping and building POCs, and driving technical solutioning in sales contexts
- Ability to translate business needs into technical solutions and communicate clearly with both technical and non-technical audiences
- Excellent interpersonal and presentation skills; able to inspire confidence with prospects at all levels
- Adaptability and initiative—you thrive in the fast-moving, entrepreneurial context of a growing startup
- Deep commitment to customer empathy, curiosity, and a passion for advancing healthcare technology and creating a stellar customer experience
- A collaborative, startup-ready mindset—flexible, proactive, and ready to take initiative
- A track record of problem-solving in real-time and staying calm under pressure
$110,000 - $160,000 a year
This roles includes a base salary and incentive compensation. While we're a remote first company, this role will require some travel for to events, conferences, customer meetings and internal company meetings.
We will offer you…
• Competitive compensation that reflects the value you bring to the team a combination of cash and equity
• Robust benefits that include health insurance, wellness benefits, 401k with a match, unlimited PTO
• Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it)
Please Note: Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current healthcare system with their unique experiences.
We do not conduct interviews by text nor will we send you a job offer unless you've interviewed with multiple people, including the Director of People & Talent, over video interviews. Job scams do exist so please be careful with your personal information.
