Community Associate Intern (Remote)

Remote /
Community /
Intro: Zyper (YCombinator ‘18) is a hyper growth community software that uses machine learning to help brands like Frito-Lay, Nike, and Sephora identify the top 1% of their fans. We’re putting the power back into the hands of the people — building authentic communities and empowering brands to be a vehicle for connection and co-creation.

The Challenge: We’re looking for a Community Associate Intern who is passionate about all things social media to help us source and engage with fans for our brand partner communities. 

Our Goal:​ We are the home for community. We want to connect the world’s leading brands to their fans, and those fans to each other. To do so, we’ve developed an innovative software that has defined a new category and is disrupting the digital and social media space.

This is an opportunity to:

    • Gain experience within the marketing tech space and support the world’s hottest brands
    • Be part of a hard working team - set on our mission to create a technology layer that connects brands to their fans and helps foster community
    • Grow with the team as we expand our operations globally

What you’ll do:

    • Source fan profiles using the Zyper platform
    • Help keep our users engaged and returning to the app
    • Monitor the support chat to help Fans report bugs and answer any questions
    • Reach out to new users, invite them to join a Zyper community
    • Leverage your social media expertise and knowledge of the latest trends to create actionable brand strategies and design communities with passionate Fans 
    • Report to the Community Manager on sourcing progress, roadblocks, and risks
    • Attend standups with the Community team

People you’ll work with:

    • Community Manager
    • Community Associates 

Who you are:

    • Final year student or recent graduate
    • Passionate about all things social
    • Excellent verbal and written English skills
    • Detail oriented with the ability to quickly pivot focus and multitask
    • BONUS - Work experience in customer experience, social media
    • BONUS - fluency in another language e.g. Arabic or another European language

What’s it really like working at Zyper: