Vice President, Clinical Quality & Outcomes
North Carolina
KBH Leadership – Clinical Leadership /
Full-Time /
Remote
The Vice President of Clinical Quality & Outcomes is a senior clinical leader responsible for advancing the effectiveness, integrity, and innovation of ABA service delivery across KBH. This role drives organization-wide initiatives to improve client and caregiver quality of life through evidence-based practices and measurable outcomes.
Bridging strategy and implementation, the VP translates expectations into practice by optimizing client outcomes, clinician performance, and operational readiness. They embed quality at scale through cross-functional collaboration and enable systems that support clinical excellence, compliance, and innovation—adapting proactively to evolving clinical and regulatory demands.
As the organization’s authority on clinical quality, the VP leads analysis of outcome metrics to ensure service excellence across all clinical roles. They oversee the development and governance of standards, clinical models, documentation practices, and outcome measurement. This includes implementation of tools and standard operating procedures to measure quality and degree of impact.
In partnership with the Chief Clinical Officer, the VP shapes enterprise clinical strategy and aligns efforts with Learning, Operations, Talent, Compliance, and Analytics. They contribute to clinical model innovation, risk mitigation, policy alignment, value-based care readiness, and the creation of scalable, person-centered care systems.
The VP also mentors clinical leadership, fostering consistency and excellence across domains. The VP stays attuned to emerging trends and innovations—within the field of behavior analysis and beyond— translating shifts in science, regulation, and technology into actionable strategies that shape KBH’s evolving clinical model.
Responsibilities - Clinical Standards & Quality Oversight:
- Lead the development and continuous refinement of KBH’s clinical care standards and expectations.
- Design and govern clinical quality review processes, including Stoplight reviews, internal audits, and quality assurance protocols.
- Ensure documentation practices are aligned with payor and regulatory requirements and support ethical and effective care.
- Partner with Clinical Standards, Compliance, and Learning teams to ensure alignment between clinical expectations, policies, training, and audit readiness.
- Apply continuous quality improvement frameworks (e.g., PDSA) to strengthen fidelity, consistency, and effectiveness of care.
Responsibilities - Strategic Clinical Leadership & Innovation:
- Anticipate, prepare for, and recommend updates to clinical standards based on internal and external shifts in the field, including changes in certification requirements, regulatory policies, and technological advancements.
- Serve as the organization’s clinical quality authority and primary escalation point for documentation, risk, and care delivery standards.
- Support the organization’s preparation for value-based care by establishing systems to measure outcomes and define value.
Responsibilities - Cross-Functional Collaboration:
- Partner with Data & Analytics to define key clinical metrics, evaluate trends, and develop dashboards that inform quality improvement efforts.
- Collaborate with Legal, Compliance, and Operations teams to ensure clinical policies are legally sound, operationally feasible, and clinically relevant.
- Collaborate across Learning, Talent, and Communications to integrate clinical values, standards, and expectations into internal and external messaging.
Responsibilities - Clinical Leadership & Talent Development:
- Mentor and advise Director-level clinical leaders to support strong leadership pipelines and drive high performance.
- Establish core competencies and clinical expectations for Fieldwork Program leaders, Directors of Clinician Success, and other clinical leaders.
Responsibilities - External Representation & Enterprise Alignment:
- Represent KBH’s clinical standards and model externally with payors, partners, and accrediting bodies.
- Contribute to the design of grants, partnerships, and applied research efforts aligned with KBH’s evolving clinical strategy.
Role Qualifications:
- Doctorate (PhD, PsyD, or EdD) In Applied Behavior Analysis or a related field - required.
- Active BCBA certification in good standing with the BACB - required.
- 8+ years experience as a practicing BCBA - required.
- 4 years experience as a Clinic Director or Clinical Expert - required.
- 2 years experience at Director level or higher, leading multi-site or enterprise-wide clinical initiatives - required.
- Proven experience designing and implementing clinical care models and quality assurance systems - required.
- Experience developing and leading audit preparedness protocols across multiple payor and regulatory bodies - required.
- Demonstrated success working across Operations, Compliance, Legal, and Learning & Development - required.
- Ability to influence executive leadership and represent clinical priorities externally - required.
- Experience partnering on the evaluation, implementation, and optimization of clinical technology platforms (e.g., EHRs, practice management, scheduling, or documentation systems) to support consistency, automation, and operational efficiency - required.
- Demonstrated ability to lead cross-functional projects and communicate system-level change effectively in a people centered organization - required.
- Fluency in interpreting data dashboards and visualizations (e.g., Power BI, Tableau) to guide strategy and measure quality outcomes - preferred.
- Familiarity with value based care models and outcome-based payment structures, including quality measure alignment and care optimization strategies - preferred.
- Experience contributing to partnerships, clinical research, or grant-based initiatives - preferred.
Role-Specific Competencies:
- Executive Influence & Communication: Communicates with credibility and clarity across all levels, including executive audiences.
- Strategic Thinking & Vision: Synthesizes clinical, regulatory, and organizational factors into a cohesive strategy. Systems Thinking Understands and influences how interconnected systems affect clinical quality and outcomes.
- Change Agility: Navigates ambiguity, leads through change, and promotes adaptability in others.
- Collaboration & Relationship Building: Builds trusting relationships and creates alignment across diverse teams.
- People Development: Coaches others and supports the growth and development of clinical leaders.
- Ethical Judgment: Applies high ethical standards and clinical integrity to guide decisions and actions.
- Learning Orientation: Continuously seeks improvement, innovation, and professional development.
- Clinical Care Model Design: Designs, refines, and operationalizes clinical models that are scalable, ethical, and person-centered.
- Clinical Quality & Risk Management: Leads systems that ensure clinical consistency, compliance, and risk mitigation.
- Standards Development & Policy Design: Translates expectations into clear, auditable, and aligned clinical standards and policies.
- Clinical Regulatory Knowledge: Applies knowledge of BACB, Medicaid, private payor, and legal requirements to clinical practices.
- Continuous Quality Improvement: Uses quality improvement frameworks (e.g., PDSA) to drive clinical excellence.
- Strategic Leadership: Sets a clear vision, aligns others, and drives execution of clinical quality initiatives.
- Cross-Functional Partnership: Collaborates effectively across disciplines to align clinical, operational, and compliance goals.
- Clinical Development Oversight: Provides guidance to clinical leaders to support onboarding, competency development, and growth.
Kind Behavioral Health (KBH) is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
